The new call center facility that has been introduced by Indian rail can be accessed by people by dialing 139. People can check train ticket reservation details, train arrival-departure times, availability of berths and fare enquiries.. The initial availability is in Delhi, Rajasthan, Haryana, Punjab, Jammu and Kashmir, Uttarakhand and Himachal Pradesh, the Union Railway Minister.
The other zones namely the western and southern zones by August and in eastern zone will start by September . The phone calls to 139 can only be made from landline, wireless and WLL services of BSNL and MTNL phone services. This is because the higher cost of the other phone service providers. Call Rates are as follows: Four metros, the charges are Rs 1.20 for 3 minutes pulse On furter pulse the charges are in the following blocks Rs 2.40 (for an enquiry call lasting 3-6 minutes), Rs. 3.60 (for 6-9 minutes duration) and so on. Non-metros, the charges are Rs 1.20 for one minute pulse on further pulse the charges are in the following blocks charges would be Rs 2.40 (for an enquiry call lasting 1-2 minutes), Rs 3.60 (for 2-3 minutes) and so on. Which is a little expensive.
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