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Thursday, November 5, 2009

Airtel

Mumbai : Airtel has launched an exclusive voice-based railway enquiry system for its Mumbai customers , post-paid and pre-paid. Two sets of services - information services and call back services are being offered.

By dialling 126, Airtel customers would be able to sccess information relating to their PNR status, including berth availability on a particular train. The dial 127 call back service of Airtel would provide customers with information relating to the delay in departure and arrival of trains.

How to use the 126 facility

To access railway information services, Airtel customers just need to dial 126 and then follow a simple procedure like entering their 10-digit PNR number to know their Reservation status.

By entering information like train number followed by date and class of travel, they would also be able to access information relating to the availability of berth on a particular train. All calls to 126 are charged at Rs. 3 per minute.

Dial 127 for call back

To get "Call Back Alerts" by dialling 127, subscribers will get waitlist status about a PNR number at a particular time, access to information about the delay in departure or arrival of trains.

In addition customers can book wake-up calls and get intimated in case of delayed trains. All calls to 127 are charged at Rs. 6 per minute.

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