User Guide for CDMA phones (Reliance)

Subscribers of Reliance India Mobile (RIM) can book rail tickets in collaboration with IRCTC. This service is available in all the cities serviced by IRCTC and covered by Reliance.


Logging in to the Railways Application

Ø Click on R World

Ø Select TravelNShop

Ø Click on Railways


Rail Enquiry

1. PNR Status

Ø To get the PNR status of your Train Ticket select Rail Enquiry and Click on PNR Status

Ø Enter the 10 digit PNR Number and click on Submit

2. Train Status

Ø To view the Train Status select Rail Enquiry and click on Train Status

Ø Enter the Journey Date, Train Number, Station Name/Code and click on Submit

3. Train List

Ø To view the Train List select Rail Enquiry and Click on Train List

Ø Enter the From and To Station Name/Code and click on Submit

4. Seat Availability

Ø To find out the Seat Availability select Rail Enquiry and click on Seat Availability

Ø Enter the Journey Date, Train Number, From and To Station Name/Code and Click on Submit
PNR Alert



Ø Select Rail Enquiry and Click on PNR Alert

Ø Enter the 10 digit PNR Number and click on Submit


Reservation



1. Registration

Ø If you are already registered with IRCTC you may login using your existing User ID and password by Selecting Reservation in the Railways>Ticketing Menu

Ø In case you are not registered with IRCTC you may register using the Registration option under the Railways>Ticketing>Registration option



Procedure for Registration:

Ø Click on Railways>Ticketing>Registration

Ø Enter the data in the required fields – First Name, Last Name, Gender, Marital Status, Date of Birth, Occupation, Add Line (1,2,3), Pin Code, Phone number, User ID, Password, Re-enter password (for confirmation of password), Forgot Password Question (this is asked in case you have forgotten your password at the time of logging in later), Forgot Password Answer (this is to be typed to get the forgotten password)

Ø Click on Done



2. Reservation

Ø Click on Railways>Ticketing>Reservation

Ø Enter the Username and password

Ø After logging in enter the following details:

Ø From & To Stations: After logging in, user has to either select his source and destination stations from the Main Stations list, or else search for the stations.



Ø For searching FROM and TO stations, he has to enter the first three alphabets of the station name. For e.g. Top search for station code of Bangalore, he has to enter "BAN", and submit the same.

Ø The phone will then display the names of all stations which start with the first three alphabets as entered by the user. The user has to select the stations he wishes to start the journey from, and end the journey.

Ø Date of Journey: User has to then select the date of journey by pressing the "Call" key on monochromatic phones and key on color phones for the calendar to be displayed. User has to ensure that he/she gives 2 clear days before the date of journey. e.g., If the date of journey is 7th June '06, tickets can be booked latest from 4rd June '06.

Ø Class: User has to select the 'Class' of his choice.

Ø Train No./Name: System displays all the trains that run between the "From" and "To" stations and which has the class as selected by him. User has to select the train for which he intends to book.

Ø Availability: On selecting a particular t rain, system displays the availability for that date and for next 5 days of the class selected by the user. User has to select the date for which he intends to travel. User can check the fare, by selecting "Options" and "Fare Details".

Ø Passenger Names: By default, passenger name is displayed as entered in the myprofile, on registering with Reliance (You can register your details with myprofile online by going to www.myprofile.relianceinfo.com. User can also opt to add names by selecting "Enter new name". Details of passengers are to be entered by the User.

Ø Delivery Address: By default, address provided in myprofile will be displayed. User can enter new address by selecting "Enter address" option.

Ø User is displayed the train number, date & class of journey, Passenger details and delivery address, total fare with Service charges and number of days for delivery. User has to confirm the same for booking the tickets. In case the address of the user is not serviced by IRCTC, error message will be shown to the user. User is also provided an option here to change any input.

Ø Payment Options: User can select his/her mode of payment; options available are Master/Visa/Diners/Amex. User has to enter the card number, security (CVV) number and expiry month and year.

Ø Confirmation Page: On submitting the payment details, system processes for booking and once the ticket is booked, PNR no, and ticket details are displayed. Ticket details are also sent as SMS to the User.

Ø User can check the details of the ticket booked by selecting "Booked Tickets" link. This will display the details of the last 7 successful transactions carried out by the User. User.

Please Note:

* This application is available only in Java enabled color and monochromatic (black & white) Reliance India Mobile phones.
* Change of Boarding point is not possible.
* Ladies Quota is not available.
* Payment through Credit Cards only.
* Booking is possible only 2 clear days before the date of journey. For Eg: If the date of journey is 7th June '06, tickets can be booked latest from 4rd June '06.
* While entering any details, please ensure that the correct editing mode is selected (eg., T9, Abc, abc, ABC, 123, Symbol etc., )